If your child’s school uses Class Charts, you’re probably here because the login screen appeared and something felt off. Parents across the UK rely on this platform to track attendance, behaviour, and achievements in real time—but the first sign-in can trip up even the most tech-savvy carer. The good news is that once you have your access code from school, the whole process takes under five minutes.

Parent App Availability: iOS and Android · Login Method: Email address · Data Storage: Securely in the UK · Primary Use: Real-time child progress · Account Types: Parent, Teacher, Student

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact free tier boundaries beyond basic parent access
  • Whether teachers and parents can share a single login credential
3Timeline signal
  • Schools began adopting Class Charts from 2017 onward
  • Latest official parent guides published in 2024–2025
4What’s next
  • App updates through Google Play and App Store will continue
  • Schools control individual access codes—contact your child’s school directly for replacements
Field Value
Official Site www.classcharts.com
Parent App iOS apps.apple.com/ae/app/classcharts-parents/id1018655566
Parent App Android play.google.com/store/apps/details?id=com.classcharts.android
Login Page www.classcharts.com/parent/login
Data Location UK servers (ClassCharts Official)

Is Class Charts parent login free?

Parents get access to Class Charts without paying an upfront cost—the school provides the parent access code at no charge. Once your account is set up, you can log in through the website or mobile app using your email and password. Class Charts describes itself as behaviour management software that lets parents view their child’s attendance, timetable, achievements, rewards, behaviour records, and detentions in real time.

Free access details

  • The parent access code comes directly from your child’s school—schools distribute these to carers as part of their Class Charts setup
  • Download the iOS app from the Apple App Store or the Android app from Google Play at no cost
  • Support is available via support@classcharts.com if you run into issues

Account requirements

  • You need a valid email address to create your parent account
  • The school-provided parent access code connects you to your child’s data—without it, you cannot complete registration
  • The ClassCharts Parents app on Google Play is developed by TES GLOBAL LIMITED, based in Sheffield, United Kingdom

Schools cannot reset parent passwords—users must rely on the forgot password link on the login page if they lose access.

Class Charts parent login password

If you forget your Class Charts parent login password, click the “Forgot password?” link on the login screen and enter the email address associated with your account. The system will send a password reset email—follow the link in that email to choose a new password.

Reset process

  • Go to www.classcharts.com/parent/login and click “Forgot password?”
  • Enter the email address you used during registration
  • Check your inbox for a reset link—note that some school guides warn this email can take several minutes to arrive
  • Create a new password meeting the minimum requirement of 8 characters, with a mix of uppercase, lowercase, numbers, and symbols recommended

Forgot password link

Schools cannot bypass or reset parent passwords—Class Charts handles this entirely through its own system. If you do not receive the reset email within 15 minutes, check your spam folder or contact support@classcharts.com for assistance.

The catch

Schools control access codes, but they have no backdoor to your login credentials. If your email account is compromised or no longer accessible, recovering your Class Charts parent account becomes significantly harder—keep your email active as long as you need Class Charts access.

Class Charts login

The Class Charts login process differs depending on whether you are a first-time user or a returning parent. New users must register with a school-provided access code before they can log in with email and password. Returning users simply enter their credentials on the login page.

Parent login steps

  1. Visit www.classcharts.com/parent/login or open the ClassCharts Parents app
  2. First-time users: select “I don’t have an account yet”, enter the parent access code from your school, type your name, choose a password, then log in
  3. Returning users: select “I already have an account”, enter your email address and password
  4. Optional: check the “Remember me” box if you want the browser to stay logged in on that device

Email entry

  • Use the email address you provided when you first created the account
  • If you manage multiple children, one parent account can access all of them—switch between children using the pupil icon in the bottom right corner of the app
  • To add additional pupils to your existing account, go to account settings and enter the new parent access code along with the child’s date of birth

Why this matters

The parent access code is not your password—it is used only during the initial sign-up to link your account to your child’s school record. After that, only your email and password grant access.

Class Charts parents

Class Charts serves as a communication bridge between schools and parents, giving carers direct visibility into their child’s daily school life. Once logged in, parents can monitor academic engagement, behaviour records, and school attendance from a smartphone or web browser.

App features

  • View attendance records and daily or weekly attendance summaries
  • Track achievement points, rewards, behaviour incidents, and detentions
  • Access the child’s timetable and homework assignments via the dashboard
  • Receive updates in near real-time as teachers log entries during the school day
  • Switch between multiple children from a single parent account

Add child

  • Open account settings within the app or web portal
  • Select “Add pupil” and enter the new parent access code (provided by your child’s school) along with the child’s date of birth
  • Each child added requires a separate access code—codes can be reused by different parents or carers for the same child

The platform stores all data securely in the UK, and the developer TES GLOBAL LIMITED is registered at 3 St. Pauls Place, 129 Norfolk Street, Sheffield, S1 2JE.

Class Charts App

The ClassCharts Parents app provides mobile access to the same features available on the web portal. Available for both iOS and Android, the app lets parents check their child’s progress without logging into a browser. Updates are released through the respective app stores.

Download links

  • iOS: Download from the Apple App Store
  • Android: Download from Google Play
  • Web alternative: Visit www.classcharts.com/parent/login on any browser

Update requirements

  • Keep the app updated via your device’s app store to ensure compatibility with the latest Class Charts platform changes
  • If an app update causes login issues, try clearing the app cache or reinstalling from the store
  • The same email and password used on the web portal work on the mobile app—credentials are shared across platforms

Parents who encounter persistent app issues can reach support at support@classcharts.com.

Class Charts login specifications
Specification Value
Official parent login URL www.classcharts.com/parent/login
Student code format 10 digits
Student login requirement 10-digit code + date of birth (DD/MM/YYYY)
Password minimum length 8 characters
Password recommendation Uppercase, lowercase, number, symbol
Parent access code usage Initial sign-up only—not used as a password
Data storage Secure UK servers
Developer TES GLOBAL LIMITED (Sheffield, UK)
Support email support@classcharts.com
Multi-child support Yes—one account per parent, separate access codes per child

How to log in to Class Charts as a parent

Below is a step-by-step walkthrough based on official school guides for first-time setup and returning user login. Note that schools control access code distribution—contact your child’s school directly if you do not have a parent access code.

  1. Get your parent access code from school. Your child’s school provides this code—ask at reception or check the school’s Class Charts information page.
  2. Choose your access method. Use the web portal or download the ClassCharts Parents app from the Apple App Store or Google Play.
  3. Start your registration. Select “I don’t have an account yet” and enter the parent access code and your name.
  4. Create your password. Choose a password of at least 8 characters—mixing uppercase, lowercase, numbers, and symbols is recommended.
  5. Log in. Enter your email and password on subsequent visits by selecting “I already have an account.”
  6. Add additional children. In account settings, enter each child’s parent access code and date of birth to view their data.

The upshot

For parents managing one or more children across schools, the single-account approach eliminates juggling multiple logins. The access code barrier exists to protect your child’s data—only the school can issue or replace codes.

Confirmed facts

  • Email-based login with school-provided access code for setup
  • Parent access code required only at initial sign-up, not as ongoing password
  • One parent account tracks multiple children via separate access codes
  • Class Charts data stored securely on UK servers
  • Apps available for iOS and Android; same credentials as web portal
  • Password reset handled by Class Charts system, not by schools

What’s unclear

  • Exact boundaries of any free tier beyond core parent access
  • Whether teachers and parents can use the same login credential under shared school accounts

“Your Access Code is not the same as your password. The access code is only needed for the initial sign up.” For more information on accessing Class Charts, please visit School of Rock cast kids.

— City of Peterborough Academy (School Administration Guide)

“We store this securely in the UK.”

— ClassCharts Official (Mobile Parent Portal)

Class Charts fills a practical gap for UK parents who want transparency into their child’s school experience without relying solely on termly reports or informal messages. The real-time nature of the data means parents can act on behaviour patterns or attendance dips as they happen, not weeks later. For secondary school parents especially—where the relationship between home and school can feel more distant—this kind of direct access changes the dynamic.

Related reading: Class Charts Parent Login Guide

Accessing Class Charts mirrors the comprehensive step-by-step guide used by thousands of UK schools for sharing attendance and homework data with parents.

Frequently asked questions

How do I create a Class Charts parent account?

Contact your child’s school to receive a parent access code, then visit www.classcharts.com/parent/login or download the app. Select “I don’t have an account yet,” enter the access code, provide your name, choose a password, and you’re logged in.

What devices work with Class Charts parent login?

Class Charts works on any web browser via the login portal, as well as on iOS devices through the Apple App Store and Android devices through Google Play.

Can multiple parents share a Class Charts login?

Yes—in theory, multiple parents or carers can use the same parent account credentials. However, each child in the system requires a separate parent access code from the school. If you and another carer both want access, you can either share one account or each request your own access code from the school.

How often does Class Charts update progress data?

Teachers log entries during the school day, and parents see updates in near real-time through the app or web portal. The specific frequency depends on how often each school requires staff to update records.

What if I cannot log in after an app update?

First, verify you are using the latest version from the app store. Try clearing the app cache or force-closing and reopening the app. If that does not work, reinstall the app from the App Store or Google Play. Contact support@classcharts.com if issues persist.

Does Class Charts support multiple children?

Yes. One parent account can access data for multiple children. To add a child, go to account settings and enter the new parent access code along with the child’s date of birth. Switch between children using the pupil icon in the app’s bottom right corner.

Is customer support available for login issues?

Yes. Class Charts support is reachable at support@classcharts.com. Schools cannot reset parent passwords, but they can issue replacement access codes if needed.